COVID-19: IMPORTANT NOTICE TO CUSTOMERS

We want to reassure our customers that we are taking the necessary measures to guarantee everyone's safety and well-being in the short and medium terms. We have implemented a reduction in our workforce while ensuring that we offer continuity of our services.

HERE ARE THE NEW ELEMENTS TO CONSIDER TEMPORARILY

  • Our opening hours are Monday to Friday from 8:00 a.m. to 6:00 p.m.
  • You are encouraged to purchase your tools by phone. The minimum purchase amount to benefit from free shipping is now $99 (certain conditions of weight, volume and geographic location apply)
  • Phone orders can be picked up in-store or shipped.
  • We will contact you to determine a pickup schedule (if applicable).
  • We are applying these measures temporarily, and we hope to return to full operating capacity as of May 4, 2020. We hope for a positive and rapid resolution of this difficult period and we are monitoring developments closely.

CONTACTLESS CURBSIDE PICKUP

Order by phone or email. Pick up at a store without leaving your car. Wait for an email confirmation that your order is ready for curbside pickup. Upon arrival, have your ID and confirmation ready.

DELIVERY SERVICE OFFERED TO CUSTOMERS

JSR Industrial Supplies closely follows the evolution of the COVID-19 pandemic. To minimize travelling and the risks of contamination, while continuing to offer premium customer service, here are some adjustments we are implementing for our delivery service.

  • Delivery shipping offered to customers
  • Normal delivery service to commercial accounts remains active as usual

FREE SHIPPING FOR EVERY ORDER OVER $150.00 OR MORE

For a limited time, we are reducing to 150$ the minimum web order amount required to get free shipping across Canada. This offer does not apply to commercial accounts and some weight and dimensions conditions may apply to some products. We will keep you informed of any changes when the COVID-19 situation evolves.

Thank you for your support and understanding.