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- >Shipping and Pick Up
COVID-19: IMPORTANT NOTICE TO CUSTOMERS
We want to reassure our customers that we are taking the necessary measures to guarantee everyone's safety and well-being in the short and medium terms. We have implemented a reduction in our workforce while ensuring that we offer continuity of our services.
Shipping and Pick Up
- Our opening hours are Monday to Friday from 8:00 a.m. to 5:00 p.m.
- You are encouraged to purchase your tools by phone. The minimum purchase amount to benefit from free shipping is now $149,99 (certain conditions of weight, volume and geographic location apply)
- Phone orders can be picked up in-store or shipped.
- We will contact you to determine a pickup schedule (if applicable).
CURBSIDE PICKUP
Order by phone or email. Pick up at a store without leaving your car. Wait for an email confirmation that your order is ready for curbside pickup. Upon arrival, have your ID and confirmation ready.
DELIVERY SERVICE OFFERED TO CUSTOMERS
- Delivery shipping offered to customers
- Normal delivery service to commercial accounts remains active as usual
Thank you for your support and understanding.
FREE SHIPPING! On most orders over $149.99 and less than 50 lbs (before applicable taxes)
If your order is over $149.99 (before applicable taxes) and meets our maximum weight requirement, we'll ship your order to you via couriers for absolutely FREE! It’s our way of saying thanks for your order! We can also ship orders under $149.99 across Canada at very affordable rates. You can get accurate shipping costs during checkout prior to payment.
Free Shipping Policy Restrictions:
Free shipping does not apply to large and/or heavy items (over 50 lbs) or any items requiring a freight carrier. Items that are over 50 lbs will be shipped and billed to you at the most economical rates available. Please note: your order total must be a minimum of $149.99 (before applicable taxes) to qualify for free shipping. We also reserve the right to withhold free shipping to any remote destination that would be unreasonably costly for us to provide free shipping. Instead of receiving free shipping,orders that are picked up in store will not receive any additional discount.
We reserve the right to exclude items from the free shipping policy. We do try and ship as much as we can at no charge to the customer, but unfortunately some items even though over $149.99 and under 50lbs are difficult to ship economically. Some items will show a fixed freight rate when viewed on our site. These Items which are less than 50 pounds are of unusual length or size and are also excluded from free shipping as couriers normally charge extra for over sized items. Some items are also priced so competitively that we cannot cover the shipping charges.
In all instances you will be contacted before your order ships to notify you of any extra freight charges not charged at the time of order. At that time you can either approve or cancel your order if you wish.
SHOP ONLINE PICK-UP IN-STORE
A new convienient way to shop at
JSR Industrial Supplies!
It's fast, simple & FREE!
- Browse items.
- Add items to your cart
- Select Pick-up In-store
- Complete online payment
- You will get notified by email once your order is ready for in-store pick-up
- Once in store, head to the counter
- Present your email confirmation & photo ID to receive your order
GET ADVICE FROM EXPERTS
We love power tools as much as you do! That's why we only hire the most knowledgeable and enthusiastic experts.
PROUDLY CANADIAN
JSR Industrial Supplies is a Canadian owned and operated business. Our customers are never charged any customs duties or brokerage fees. All prices on our website are in Canadian dollars.
AUTHORIZED RETAILER
JSR Industrial Supplies is an authorized retailer of all the products we sell.
WEBSITE SECURITY
We encrypt your information and send it over the Internet using SSL (secure socket layer).
CUSTOMER SATISFACTION
Your satisfaction is our number one priority. You always have peace of mind when you order from us!